Last updated: December 2025
Thelmac (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and disclosed when you visit or make a purchase from thelmac.com.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
- Name, billing and shipping address
- Email address and phone number
- Payment information (processed securely by third-party payment providers)
- Order history and customer support communications
- Device information such as IP address, browser type, and cookies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Communicate order updates and customer support
- Prevent fraud and unauthorized transactions
- Improve website performance and user experience
3. Payments & Security
All payments made on Thelmac are processed through secure, PCI-compliant third-party payment gateways. We do not store or have access to your full payment card details.
4. Dropshipping & Third-Party Sharing
As a dropshipping business, we may share necessary customer information (such as name, address, and phone number) with trusted third-party suppliers and logistics partners solely for order fulfillment and delivery.
We do not sell, rent, or trade your personal information.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Analyze website traffic
- Improve shopping experience
You may disable cookies through your browser settings; however, some features may not function properly.
6. Data Retention
We retain personal data only for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Information
For privacy-related questions, please contact:
📧 support@thelmac.com