Help Center

How do I buy a product?

Open the product listing and contact its shop by phone or WhatsApp. Confirm availability, price, payment and collection or delivery directly with the seller.

How do I list my products?

Create an account and register your shop. Once approved, open My shops to add and manage your products.

Why is my shop not public?

Check its status under My shops. Pending shops await review; suspended shops are hidden from public view.

More about how MarketEase works →

Contact our team

Need assistance, have a complaint or an idea to improve MarketEase? Send us a private request below. For product availability, payment or delivery, contact the seller directly.

You can also email support@thelmac.com.

All fields are required. You do not need an account to contact us.

20–5,000 characters. Include the shop name or listing link if relevant. For technical problems, describe the steps and what you expected. Never include passwords, verification codes or payment card details.